We’re thrilled to have you! Whether it’s your first time visiting or your hundredth, we want you to have the best experience possible. Here are some details to prepare you for your visit.

OUR STAGES

The Rep performs in two unique spaces at the Loretto-Hilton Center for the Performing Arts on the campus of Webster University.

Screenshot 2024-09-10 at 12.58.40 PM.pngThe Virginia Jackson Browning Theatre is our grand 763-seat auditorium with a three-quarter thrust stage, offering an intimate view from every seat.

The Emerson Studio Theatre, whose capacity and stage arrangement vary by show, is a black box theatre that provides 'adventurous theatre for adventurous theatre-goers,' where bold, boundary-pushing performances come to life. Screenshot 2024-09-13 at 3.27.55 PM.png

Although we share our venue with other arts organizations like Opera Theatre St. Louis and Webster University's Sargent Conservatory of Theatre Arts, these organizations are separate from The Rep. For tickets to non-Rep productions in these spaces, please contact the producing organization.

 

INFO TO KNOW BEFORE YOUR VISIT

Where should I park?

The Rep is in the heart of Webster Groves on the campus of Webster University, not far from Highway 44. There are currently four lots available for patron parking at The Rep. Click to learn more about parking at The Rep.

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Is The Rep Accessible?

The Rep is dedicated to making theatre accessible for everyone. We offer accessible seating, listening devices, and more to ensure all guests are comfortable. Learn more about our accommodations on our accessibility page and feel free to contact our Box Office (314-968-4925) to request accommodations.

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What if I'm Late to the Performance?

We recommend arriving about 30 minutes before showtime to get settled in. If you arrive after the performance starts, we may ask you to wait for a designated break to enter the theatre. For everyone's safety and enjoyment, latecomers will be seated in the closest available spots and can move to their ticketed seats during intermission.     

What About My Phone?

Phones and electronic devices must be turned off prior to the performance, and texting is not allowed during the show. Before the show starts, we’ll remind you to turn off your phone and any other electronic devices. 

Can I Take Photos or Videos of the Performance?

We love it when you take photos of the set before the show or during intermission, but once the performance begins, please keep the cameras away. No video or audio recording is allowed. If you capture a cool shot, share it with us on social by tagging @repstl!

Can I Snack During the Show?

Absolutely! We offer a selection of snacks and beverages for purchase at our concessions area, including each featured cocktail for every production. Drinks must have lids inside of the theatre. Outside food and drinks are not permitted. Cash, Card and Pay-by-phone are accepted at the concessions area.

What's the Smoking Policy?

Smoking (and the use of electronic cigarettes or vaping) is not permitted on the campus of Webster University, including the Loretto-Hilton Center and all surrounding areas.

What Should I Wear?

No need to stress about a dress code—just come as you are! We want you to be comfortable, so wear whatever feels right for you. The Rep encourages our guests to attend as their authentic selves.

Can I Bring Kids?

The Rep's Mainstage and Studio productions are geared primarily towards audiences 12 years and up. Each show’s page contains age recommendations and content details to assist in determining whether a performance may be appropriate for younger children. All patrons, no matter their age, must have a valid ticket.

For Rep programming specifically for children and their families, check out our Imaginary Theatre Company offerings.

If you have additional questions about whether a given production would be suitable for young members of your family, please call the Box Office at 314-968-4925.

Is There a Coat Check?

The Rep does not offer a Coat Check service. However, there is an area where coats may be hung in the House Right vestibule before entering the theatre for patron usage free of charge. The Rep is not responsible for personal items stored here, and usage is at the patron’s own risk.

What Are the Benefits of Subscribing?

Subscribers enjoy perks like discounted tickets, easy exchanges, and free parking. Learn more on the subscription page.

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Why Are There Ticketing Fees?

The Rep applies ticketing fees to help cover costs beyond the ticket price, such as credit card processing, our ticketing system, and venue rental. These fees apply no matter how you purchase your ticket.

Can I Get a Refund or Exchange My Tickets?

Tickets are not refundable. Tickets may be exchanged for another performance of the same production up until two hours prior to a performance. Exchanges are subject to a fee for non-subscribers, but are complimentary for Season Ticket Holders. If a ticket is exchanged into a higher priced seat or performance, the ticket holder will be asked to pay the difference in price. Tickets may also be donated back to the theatre as a tax-deductible contribution by calling the Box Office no later than two hours prior to a performance.

 

For the health and safety of our cast, crew, staff and audience members, please do not attend the show if you are feeling unwell. Please call the Box Office at 314-968-4925 to discuss alternate arrangements.

Can I Buy Gift Certificates to The Rep?

Looking to treat someone else? You can purchase gift certificates here or by calling the Box Office at 314-968-4925.

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Can I Purchase Tickets to Other Performances at The Loretto-Hilton Center Through The Rep?

The Rep’s Box Office only handles tickets for Rep productions. Other organizations, like Opera Theatre of St. Louis and Webster University, also use the Loretto-Hilton Center. For tickets or questions about their shows, please reach out to them directly

Can I join The Rep's Email list?

Sign up for our email list to get exclusive updates and discounts.

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What is the Audience Code of Conduct?

Our rules & guidelines are established for safety and enjoyment for all persons - cast, crew, staff & audience alike, together. We empower everyone to join us in the collective responsibility of creating and maintaining this environment.

EVERYONE DESERVES RESPECT AND DIGNITY

We refuse hate speech, abuse, bullying or discrimination based on race, ethnicity, national origin, sex, gender, age, gender identity, sexual orientation, religion, disability, or disease. Aggressive behavior towards staff or other guests will not be tolerated.

EVERYONE DESERVES A SAFE ENVIRONMENT

We foster environments where everyone is comfortable to voice ideas, advocate for themselves and maintain bodily autonomy. We encourage our audience to respond authentically to our shows. We refrain from infringing upon others' personal space, including mobility aids. We also refrain from interfering with the safety of Rep cast, crew, props, equipment and staff.

EVERYONE DESERVES SUPPORT

If you are experiencing or witnessing a situation in which you or a community member requires additional support, please find the nearest Rep staff member.  

Anything Else I Should Know?

Have fun, let yourself get lost in the story, and don’t be afraid to show your appreciation with laughter or a standing ovation! Theatre is all about connection, and we’re so happy to have you as part of our community.

What if I Have Questions or Need Help?

Our friendly staff is here to assist! Whether you need directions, help finding your seat, or just have a quick question, feel free to ask us. For any more detailed inquiries, the Box Office (314-968-4925) is just a phone call away.